PHP Open Source Help Desk
A PHP—based help desk script. Features unlimited categories, staff accounts, a knowledgebase, canned responses, user-friendly interface and is light on system resources.
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Astres
A ticket system written in PHP with MySQL database. Provides the basic functionality needed
in a help desk and has been translated into several languages.
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Crafty Syntax Live Help
Rather than a help desk this is a live help script where visitors can chat live with suppor staff.
It can be used to auto-invite customers to chat, track referrers, see what visitors type and more.
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eTicket
PHP—based support ticket system. Submit tickets via email or a web form.
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Help Desk Reloaded
A project that develops and maintains a free PHP script that supports trouble ticket prioritization,
several technicians, ticket searches and other features.
Help Desk Software HESK
A PHP—based help desk script. Features unlimited categories,
staff accounts, a knowledgebase, canned responses, user-friendly interface and is light on system resources.
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phpSupport
Allows users to register to open trouble tickets and keep track of their tickets. Staff
have a web interface for tracking status and responding to tickets.
phpTickets
A support system written in PHP with MySQL database for storage.
Tickets are entered manually through a web form or automatically pulled in from an e-mail account.
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Trellis Desk
A robust and powerful help desk solution that will improve your company's service by
allowing customers to submit support tickets to your team.
A range of advanced features enables you to handle customer support more efficiently.
ASP Open Source Help Desk
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Liberum
Written in ASP, this is the complete help desk solution for small to medium sized businesses and organizations.
Provides a simple, easy to use web interface for managing and tracking technical support issues.
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Polar
A free version of a web based help desk software that has been on the market for 5
years now. It has been implemented in more than 700 companies worldwide.
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Zen Help Desk
Zen Help Desk is an ASP script with multiple levels of ticket priority.
It works with either MS Access or MS SQL back-end.
Perl/CGI Open Source Help Desk
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aLL mY sUPPORT
A freeware Perl script that will handle customer requests from users on your web site.
Supports e-mail piping and all the standard help desk features.
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Help Desk Lite
A simple Perl script written to track support tickets and assign them to operators.
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Trouble Ticket Express
Use Trouble Ticket Express on your web site for bug tracking and customer support.
Customers create tickets by submitting a web form, while the help desk software assigns
a unique number to each request and saves it in the database for the user to review at any time.
Tulba
A web based helpdesk script to manage emails and support requests.
Messages are retrieved from a POP3 account or submitted with a web based form.